Contact us

Our team are here to help

Monday to Friday

8:00am to 8:00pm

Saturday & Sunday

8:30am to 5:00pm

Festive opening hours

Dates when our usual opening hours differ

22nd December - 8:00am to 6:00pm

23rd December - 8:00am to 6:00pm

24th December - 8:00am to 4:30pm

25th December - Closed

26th December - Closed

29th December - 8:00am to 6:00pm

30th December - 8:00am to 6:00pm

31st December - 8:00am to 4:30pm

1st January 2026 - 8:30am to 5:00pm

Help centre

Our support articles and frequently asked questions are the best place to find anything and everything you'll ever need to know about your service.

Live chat

Reaching our customer support team is quick and easy using our live chat. Click the chat button in the bottom right corner to connect with our team. Want to contact us out of hours? Leave the team a message and we'll respond the next working day.

Other ways to contact us

You can call our friendly, local team on 01482 363738.

If you would prefer to contact us via email, please send your query to [email protected].

Alternatively, you can also reach us via text message on 07883288925. Just so you know, this number won't pick up calls.

Build enquiries

For any build related queries, please first visit our help centre to see if any articles can help you find a solution. If you still need to contact us, please submit your request via our build enquiries form below.

Returns

If you need to return any equipment to us at the end of your contract, please do so using the address below:

Connexin, Unit 18, K3 Business Park
200 Clough Road, Hull
HU5 1SN