Connexin acquires Wisper Broadband

Acquisition meeting

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Michael Foley, Managing Director at Wisper Broadband, said:

“Wisper Broadband and Connexin have worked very closely together over the last 10 years and always had a similar objective – to give the city an increased choice in broadband providers.

As technology has progressed, we have seen a significant increase in the requirement for full fibre and a fairer marketplace within Hull; as such, we are extremely excited to join forces with Connexin at such a key time in their fibre rollout and I am confident that over the coming months Connexin will bring the next generation of full fibre to the people of Hull. Watch this space…”

Frequently Asked Questions

We’ve been offering fast, reliable broadband to thousands of customers across Hull since 2012 – many of which are Wireless customers being served by our own network in the city. We have been working with Wisper for a number of years, and are passionate about great customer experience. We will give you the same quality of service you expect and deserve – plus the best broadband deals for your home or business!

In 2021, we announced that we were building our own fibre network in Hull and taking on the city’s broadband monopoly. Through this acquisition, we’ll be able to offer Wisper’s existing customer base our best-in-class fibre packages to take their broadband experience to the next level.

Wisper customers are free to upgrade or change to a Connexin Fibre package. In this instance, any remaining contract term on their existing Wisper tariff will be waived.

If Connexin Fibre is available in your area, you will be offered the opportunity to switch to our fibre broadband. As a result of the acquisition, Wisper customers are eligible for exclusive packages and special offers as a thank you for your continued loyalty to Wisper over the years

Good news! Wisper customers will see no immediate changes or interruption to their broadband services. Your connection will continue to use the same equipment and you should see no change in performance or speed.

More good news! Your pricing and package won’t change unless you request it by upgrading or changing tariff. How and when you pay your bill will also remain exactly the same.

Your existing router will continue to operate as normal.

If you’re a purchase customer, you will still continue to own and use your equipment. It’s yours to keep.

If you’re a rental customer, you’ll continue to rent your equipment as per your original agreement. If you upgrade to a fibre package with us, your old equipment will be collected once your connection is switched over. It will be replaced with one of our next generation routers – a fantastic benefit all of our fibre customers receive as standard.