Bringing training, development and jobs to our local communities

Our Approach

At Connexin, corporate responsibility is about showing a strong commitment to the communities around us. We believe that everyone deserves a chance to progress – personally, professionally and as far as possible. We want our own team to grow and develop, as well as taking our local communities on the same training and development journey.

“Our vision for the Connexin Academy is for us to be the biggest IT training centre in Yorkshire with at least an academy in every major city in Yorkshire providing digital skills training to support the ‘digital skills agenda’ the government are now driving.” 

Heidi Greaves, Managing Director at Connexin Academy

Connexin Academy

What we can offer.


Are you under 24, unemployed and claiming Universal Credit? If yes, then our brand new Kickstart placements could be the perfect opportunity for you to begin your journey into the world or work.

We are really excited to create these positions within Connexin, for young people to bring their energy and skills, and help us deliver our goals. We have number of placements across all areas of the business, all lasting 6 months, 25 hours a week, Monday – Friday. We look forward to hearing from you!


We offer apprenticeships to internal colleagues, new and existing, as well as external parties. These range from customer service, HR and right through to IT technician courses. Whether you are looking to join us on an apprenticeship or are looking to expand your knowledge end expertise, there could be something suitable for you.


Few exciting opportunities to join Connexin as a Kickstarter! All Kickstart programs are applied via your local Job Centre, be sure to speak to them in the first instance if you are interested in joining us.

Customer Care
1st Line Support

Our Customer Care team provides excellent service to our customers throughout the customer journey – from sales to on-going technical diagnostics and support. We answer enquiries and solving first line issues via telephone, email and online chat.

Broadband and IT
System Installers

You would work as part of the engineering team in connecting our customers to the Internet and other IT services. The engineering team works on the frontline for Connexin and plays a crucial role in looking after and supporting our customers 247-365.


The telemarketing team is the engine room of the business. Along with field sales the department is one of the most important areas of our business. As such we are looking for ambitious individuals who are ready to work in a fast pace sales environment.

Customer Service
Improvement Coach

You would work closely with our Customer Care Manager and be involved in analysing data and providing feedback and suggestions on process improvements. You would help to drive continuous improvements improve customer satisfaction.


At Connexin Academy, we offer a range of job-specific apprenticeship courses that will teach you relevant knowledge and skills to help you get ahead in your chosen career. Whether you are looking to start your career after leaving sixth-form/college, make a change and find a new job role, or if you are planning to begin an apprenticeship,  our courses are for you.

You can also apply for an apprenticeship to support a job role you are already employed in, they are not just for those looking to start a new position. Our courses are developed by industry experienced curriculum experts to ensure the training we deliver is expertly tailored to the job role it has been designed to support.

Available Courses

(Coming soon)

Credit Controller and Collector

Customer Service Practitioner

HR Consultant Partner

Information Communications Technician

Team Leader or Supervisor

Online Courses

At Connexin Academy, we offer a range of online courses for employers and individuals, fully funded by the government. These courses are designed to be used for up-skilling and support career progression.

Lifelong learning is important for everyone and we are committed to provide our local communities with free training to help them get back into work or progress in their careers.

Find out more

Please fill in your details below to register your interest in our courses, one of our team will give you a call back to discuss your options.

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