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Frequently asked questions

Pop in your postcode and select your address. We’ll instantly show you the Connexin packages and speeds available where you live.

We’ll show you the maximum speeds you can receive based on your home’s connection. Actual speeds may vary slightly depending on your setup, but you can find our minimum guaranteed speeds in our help section.

Don’t worry, sometimes new builds or certain streets aren’t in our system yet. If we’re not there today, you can leave your email and we’ll let you know when Connexin arrives on your street.

Absolutely. If your home is serviceable, you’ll see the packages you can get and be able to order online, but there is no obligation until you’re ready.

Because networks are always growing. As we expand our full fibre coverage, more homes get connected every week, so it’s always worth checking back.

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