Bringing ultra-fast broadband to Leven

These Terms and Conditions apply to new or returning customers who are not currently in contract and sign up to a relevant Connexin Broadband package.

As per the Gigabit Broadband Voucher Scheme Supplementary Terms, if you do not comply with your obligations to claim the voucher, you will be charged the full cost of your installation or your installation will be cancelled, depending on what steps have been taken to claim a voucher.

Please note that we reserve the right to withdraw or amend any of the following Promotional Terms and Conditions at any time. Connexin can withdraw special offers from www.connexin.co.uk at any time.

There are no changes to any other standard prices in our standard Price Book unless stated otherwise within these Terms and Conditions.

All charges set out in our Price Book are inclusive of VAT.

Our Standard Terms & Conditions for Connexin Fibre Products will apply alongside our Gigabit Broadband Voucher Scheme Supplementary Terms.

Any additional charges such as missed appointment fees, additional labour or extra equipment detailed in our Price Book will still apply.

All offers are subject to eligibility and location. Eligibility can be checked via our call centre team.

For home vouchers of up to £1,500 (including VAT), the installation fee is fully covered by the Gigabit Broadband Voucher Scheme.

For SMEs, the installation fee of up to £3,500 (excluding VAT) is covered by the Gigabit Broadband Voucher Scheme (up to £700 of VAT will be paid by the business customer upon completion of the installation). Installation is subject to site survey and may incur additional excess construction charges.

A minimum contract term applies unless otherwise stated.

The external radio equipment will remain the property of Connexin during the contract and must be returned to us in full working order and in a good condition at the end of your contract.

Connexin reserves the right to charge full price for radio equipment delivered under this contract if invoices are not paid on a timely basis, if the contract is terminated prior to the expiry of the minimum contract term, or if the radio equipment is damaged. All prices shown exclude VAT unless specified. For more information, please see our terms and conditions.