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Fibre
Broadband

Our Fibre Broadband solutions offer great value and reliability for new start-ups and growing businesses across the UK. With no monthly usage limits, you can enjoy superfast speeds without holding back on download allowance.

Speed

Fibre broadband is much quicker than traditional ADSL broadband. Higher bandwidth allows for great transfer rates which leads to greater productivity for your business.

Stability

It is also much more stable than standard broadband and less likely to drop connection due to better use and improvement of fibre technology.

Speak to our fibre specialists and let’s get you connected

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Why
Fibre

What is fibre broadband and how does it work?

Most of the fibre broadband in the UK is currently provided as Fibre To The Cabinet (FTTC). Where fibre is available it means that Openreach has laid a fibre cable from the exchange to the cabinet nearest your premises. FTTC differs from standard broadband because most of your connection uses fibre connections from your green roadside cabinet to the rest of the Openreach network. The only part of the network to use copper (or sometimes aluminium) is the local-loop from the cabinet to your home or office.

How is fibre broadband different from standard broadband?

Standard broadband uses an older technology called Asymmetric Digital Subscriber Line (ADSL). This is different from fibre because the connection uses copper wire all the way back to the exchange. As this infrastructure was originally designed for voice calls, it is not all that efficient for data transfer, meaning as the distance from the exchange increases, the amount of bandwidth available reduces (as the signal strength degrades).

How long does fibre broadband take to install?

New customers can expect their fibre broadband service to be set up and running in 5–10 working days. If you are switching over from another provider, there is a 10-working-day minimum period and you will be able to select a setup date if you wish. On your setup day, your broadband and telephone services will be disrupted for a short time while an engineer connects your service at the roadside cabinet. You will then be notified that your service is live so that you can set up your router.

How can I increase my broadband speed?

For the first few days after your broadband package has been installed, you may find speeds occasionally becoming faster or slower, or that you are sometimes disconnected. This is not a problem, as we test your telephone exchange to find the best balance between speed and reliability for your broadband. If you believe your broadband speed is slower than expected, we advise stopping any applications on your computer that may strain your internet connection (such as high definition streaming or large file downloads) before testing your speed again.

You can test your broadband speed at Speedtest.net by following a few quick steps. If you find your connection to be slower than normal, try our problem-solving tips to identify the issue with your connection. Speeds may vary by location ad time of day.