What Is It All About

If you've never heard of VoIP, get ready to change the way you think about long-distance phone calls. VoIP, or Voice over Internet Protocol, is a method for taking standard analogue audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be transmitted over the Internet.

So how is this useful to you? VoIP has the ability to turn a standard Internet connection into a way to place free phone calls around the world. The amazing benefit of this is that you are bypassing the phone company (and its charges) entirely.

IP telephony just makes sense, in terms of both economics and infrastructure requirements. More and more businesses are installing VoIP systems, and the technology will continue to grow in popularity as it makes its way into our homes and daily lives. Perhaps the biggest draw to VoIP for home users is its amazing ability to save on communication costs and the flexibility and diversity of the technology.

How a call is made between two VoIP phones:

Here is how a typical call would work between two Connexin VoIP phones over a packaged switched
network.

1. You press the call button which sends a signal to the ATA.

2. The ATA receives the signal and sends a dial tone. This lets you know that you have a connection to the Internet.

3. You dial the phone number of the person you wish to talk to. The phone number data is sent in the form of a request to a Connexin processor.

4. Our processor determines to whom to map the phone number. In mapping, the phone number you dialled is translated to an IP address. On the other end, a signal is sent to your friend's ATA, telling the phone to ring.

5. During the conversation, your system and your friend's system transmit packets back and forth when there is data to be sent (such as voice). The ATAs at each end translate these packets as they are received and convert them to the analogue audio signal that you hear.

6. You finish talking and hang up the receiver.

7. The ATA sends a signal terminating the session.

Please visit our Support Centre for more information on VoIP and our services. 

 
* All calls are free between Connexin Customers 24/7 and in selected packages. However calls to non Connexin Customers may be charged at our advertised rates. Subject to fair usage.