How to Perform a Call Transfer on the Yealink T18P
To transfer a call on the Yealink T18P is very straight forward. You can transfer a call to another party in one of the three ways:
- Blind Transfer: Transfer a call directly to another party without consulting.
- Semi-Attended Transfer: Transfer a call when the target phone is ringing.
- Attended Transfer: Transfer a call with prior consulting.
To perform a Blind Transfer:
1 - Press 
during a call to put the caller on hold.
2 - Enter the number you want to transfer the call to.
3 - Press again to complete the transfer. Then the call is connected to the number to which you are transferring.
To perform a Semi-Attended Transfer:
1 - Press during a call to put the caller on hold.
2 - Enter the number you want to transfer the call to.
3 - Press OK or # to dial out.
4 - Press to complete the transfer when receiving ringback.
To perform an Attended Transfer:
1 - Press during a call to put the caller on hold.
2 - Enter the number you want to transfer the call to.
3 - Press OK or # to dial out.
4 - After the party answers the call and agrees to accept the call, press to complete the transfer.
