How to safely use online banking

If you use online banking there are several things you can do to keep yourself safe from fraud and scams when using online banking.

Be careful about fake banking sites (Phishing)

Phishing is a form of fraud in which the attacker tries to learn information such as login credentials or account information by masquerading as a reputable entity or person in email, IM or other communication channels.

 Typically a victim receives a message that appears to have been sent by a known contact or organization. An attachment or links in the message may install malware on the user’s device or direct them to a malicious website set up to trick them into divulging personal and financial information, such as passwords, account IDs or credit card details

Check for signs of secure transaction

When conducting transactions of any kind, such as transferring money to other accounts or paying bills, always double check for the signs of a secure transaction – the URL should begin with https://

Take general internet safety advice

If a hacker or a virus gets into your computer they can steal your usernames and passwords and access your bank details that way.

Don’t do your internet banking on a public computer

Don’t access your bank from Internet cafes that you aren’t sure about. If you are sharing a computer or using a computer at work or somewhere public, always log out of your bank account when you have finished accessing it.

Don’t respond to emails

Which request your username and password, or ask you to click on a link to log in. Banks will never do this. Chances are it’s a fraudster.

If you think you’re a victim of fraud contact your bank immediately

Most banks have a special hotline for this purpose or visit your nearest bank.

Be careful about using your email address

If you can do so, don’t use the same email address in message boards, newsgroups, newsletters or even having an email address that can be guessed.