Knowledge Base

PC Phone Setup Guide

Connexin PC Phone

Connexin PC phone setup guide

Configuring the PC phone to work with your Connexin VoIP service is an easy process, following these steps you will be able to make internet calls in no time.

After you have successfully installed the PC phone, you will be prompted with the following screen:


 

Click the Add button.


Fill in the fields on the Account tab as they appear in the above image. The fields that need to be completed are:

Display Name: Enter the name you would like to display on your SIP calls.
User name: Your Connexin phone number.
Password: Your Connexin VoIP password.
Authorization user name: Your Connexin phone number.
Domain: 85.90.225.100

Ensure there is a tick next to Register with domain and receive incoming calls and activate the button for proxy. Enter the address as 85.90.225.100.




Click on the Voicemail tab and place a tick next to Check for Voicemail. Enter the number *99 in the Number to dial for checking voicemail, then click OK.



Your SIP Accounts window should now contain an enabled account, click Close.



You will now be presented with the dialler screen, this is the interface used to make and receive calls. To make a call, simply enter the phone number you wish to dial then click on the green phone symbol.

In order to test that you have successfully configured your phone, please dial 789 now. You will hear a recording if your call is successful, if not please double check your configuration settings.



Upon completion of the call, the dialler will appear as above. To adjust your volume, use the sliding bar on the right. To end the call, click on the red phone button.

Congratulations, you have completed your first VoIP call with Connexin!

A copy of the PC phone setup guide can be downloaded here.

 
* All calls are free between Connexin Customers 24/7 and in selected packages. However calls to non Connexin Customers may be charged at our advertised rates. Subject to fair usage.