Disaster Recovery
Be Prepared
Sometimes things go wrong. Disasters come in many shapes or forms, they can be natural or man made. Connexin is here to ensure your company keeps on running even during these tough times.
Disaster Scenario
The First Few Hours
Things are looking bleak. Where do you go from here? With Connexin a quick call to our 24hr disaster recovery line sets in play your real time replicated phone system which activates as per our preconfigured “work from second location” strategy.
Continued Support
A couple of days have passed and you have moved into a temporary premises until your offices are repaired. Installing a temporary phone system can be very costly and can tie you into contracts! Using our soft-phone client or active divert technology, Connexin can have you up and running in minutes. We can also post out fully configured handsets that can work from any location. Even better, when you’re ready to move back in to a permanent premises simply unplug the phones take them with you and plug them into your office and you’re ready to go.
Contact us now for more information.
System Replication
Using our hosted platform, we can replicate your organisations telecoms infrastructure and host it in our secure data centres. So if disaster strikes and your phones go down, our system can kick in and ensure business continuity.
IMPLENTING A WORK-FROM-HOME STRATEGY
Most disaster recovery plans are centred around protecting your premise and costly systems at your location or at an alternative hot site miles away. They have little consideration for the access of technology and personnel to reach the planned recovery site.
In an events such as bad weather, fire or a rationalised disasters that precludes workers from working in their usual offices, remote office features of our hosted platform will allow employees to work from home comfortably, limiting disruption and allowing your customers to contact you as normal. With Connexin your customers will not have to change they way they contact you since dialling and receiving calls remains unchanged. This saves on expensive last minute costs that many companies face when disaster strikes.
Call status monitoring, call reporting and recording, etc.
Our hosted platform comes with monitor as standard so you can rest assured that you can maintain productivity even when employees are working remotely.
MOVE CORE TECHNOLOGY OUTSIDE THE BUILDING
Telecommunications is essential for business, yet most companies have their phone systems sitting in the same office building as staff, contractors and cleaners. Other than obvious security risks this presents, there are other limitations and costs associated. Usually you need an IT specialist on site or to pay a third party IT consultant to "keep an eye" on things. If your onsite support cannot solve the problem, then things really get complicated.
Figure in wait times and hold times with your carrier to reroute your calls. Hours and days can be lost! Lost time means lost revenue and added customer frustration.
Protect yourself today Contact us to discuss with a member of the Connexin Disaster recovery team.
