|
|

    


    |
Testimonials |
|
 |
|
Connexin
customers are known to be extremely loyal to the Connexin
brand and often return comments about the service and call
quality after their first call experience. This section
contains a sampling of the countless emails and praise
letters received from our loyal customers over the
years.
Please email your
comments to us at
info@connexin.co.uk |
|
What our customers have to say about us |
 |
|
|
"We
were looking for a fully managed exchange to manage
the call flow within our company. Call Butler being
so flexible gave us exactly what we were after and
what's more, we were able to customise it according
to our personal requirements. The service from
Connexin has been absolutely brilliant. The email
support alone has been quicker, efficient and more
informative than speaking to agents from call
centres from other 3rd party companies.
We have always received replies back within minutes
and if for any reason we have required further
assistance, the technical team have been very
responsive in call ownership who have helped us
along on a 1 - 2 -1 basis. Connexin's expert advise
has helped us along to where we are today.
Once the solution was in place, we did not
experience any problems with the software and more
importantly, the call quality was better than most
service providers we have tried in the past. The
company including it's products have done exactly as
said on the Connexin website.
Service - 10/10
Support 10/10
Quality 10/10
Business Solution 10/10
I would certainly recommend Connexin to any company
for their VOIP business needs. Keep up the brilliant
work and once again, thank you for your help and
support."
V.J.
www.sci.gb.com |
 |
|
|
"The
phone arrived this afternoon. Excellent. Thank you
also for the fast delivery (1 day from Italy to
Switzerland). I will recommend your company and hope
to do future business with you. Best regards."
Markus |
 |
|
|
"I
had a few initial problems using Connexin over a
Wimax network in Spain. I did however eventually
discover that the problem lay with a fault in the
router connecting me to the internet. It is working
very well now. Indeed you are the only provider of
VOIP I have tried that does not suffer from a
problem of some sort or another.
Thanks for all of your help at the time."
Mr. Bart Taylor-Harris |
 |
|
|
"Great
customer support.. the email support was better than
most companies phone support. I definitely recommend
Connexin if you are looking to join the VoIP world!
Thank you for all your help in getting me setup. I'm
not a techie so needed all the support I could get!
I'm so glad that there are companies out there who
still care about the user and not just their money!"
Miss. Chloe M. |
 |
|
|
"I
emailed on Tuesday several times to ask about the
product - set it up effortlessly but had problems
getting x-lite to work on my mac. I continued to
email for support and rather than being ignored
because I didn't want to buy something I got a reply
in five minutes. The support team worked with me for
2 days to solve the problem and didn't give up on
it.
I have an 0845 and a geo-local number which forwards
to the 0845 number free of charge. There is no set
up cost or monthly fee for the numbers.
You can top the account up as little or as often as
you like and even if it is inactive for 6 months you
are reminded to use it before it is closed.
The call tariffs are slightly more expensive than
other companies but the customer services makes up
for this by far. I personally don't mind paying a
little extra to know that if there is a problem
there will be help to fix it quick rather than
enduring days of downtime."
Mr. Daniel
Grant |
|
|
|